Effective Date: 1st May 2025

Escape Pod Limited (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.escapepodkenya.com and when you engage with our services.

 

 

 

1. Information We Collect

We may collect personal and non-personal information when you interact with our website or use our services, including:

 

a. Personal Information

• • Full name

• • Email address

• • Phone number

• • Billing and shipping address

• • Travel preferences

• • Payment details (processed securely via third-party payment providers)

b. Non-Personal Information

• • IP address

• • Browser type and version

• • Pages visited and time spent

• 
  
  • Referring website URLs

2. How We Use Your Information

We use the information we collect to:

• • Respond to your inquiries and provide personalized travel proposals

• • Process and manage bookings and payments

• • Send newsletters, updates, and promotional offers (only with your consent)

• • Improve our website and services

• 
  
  • Comply with legal obligations

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal data. We may share your information only with:

• • Trusted partners and service providers who assist us in delivering travel experiences (e.g., hotels, guides, logistics partners), under strict confidentiality agreements.

• • Third-party payment processors for secure transactions.

• 
  
  • Regulatory or legal authorities, if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These cookies:

• • Remember your preferences

• • Help us understand how visitors use our site

• • Enable analytics tools such as Google Analytics

You may adjust your browser settings to refuse cookies, but some features of the site may not function properly.

 

5. Your Rights

You have the right to:

• • Access, update, or delete your personal information

• • Withdraw consent for marketing communications

• • Request a copy of your data

• • Lodge a complaint with a data protection authority

To exercise these rights, contact us at: sa***@************ya.com 

 

6. Data Security

 

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

 

8. Changes to This Policy

 

9. Contact Us

Email: sa***@************ya.com

Website: www.escapepodkenya.com